Privacy Policy

Last updated: July 23, 2026

Noxpods ("we," "our," or "us") operates the website https://noxpods.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.

1. Personal Data We Collect

We collect various types of personal data to provide and improve our services to you. This may include:

• Contact Information: Name, email address, shipping address, billing address, phone number.
• Payment Information: Credit card numbers, billing details, and other payment-related information. Please note that we do not directly store full credit card numbers; this information is securely processed by our third-party payment processors.
• Device Information: IP address, browser type, operating system, device identifiers, and other technical information about the device you use to access our Site.
• Usage Data: Information about how you interact with our Site, including pages viewed, products viewed, time spent on pages, and referring URLs.
• Marketing Preferences: Your preferences for receiving marketing communications from us.

2. How We Collect Data

We collect personal data through various methods:

• Direct Interactions: When you create an account, place an order, subscribe to our newsletter, fill out forms, or contact us directly.
• Automated Technologies: Through cookies, web beacons, tracking pixels, and similar technologies as you navigate our Site.
• Third-Party Sources: We may receive information about you from third-party service providers, such as payment processors, shipping carriers, and advertising partners, to fulfill orders, process payments, or enhance our marketing efforts.

3. Purpose of Data Collection

We use the collected data for the following purposes:

• Order Fulfillment: To process and fulfill your orders, manage payments, and deliver products to you.
• Customer Service: To provide customer support, respond to your inquiries, and manage returns or exchanges.
• Marketing and Promotions: To send you promotional offers, newsletters, and information about our products and services, where you have opted in to receive such communications.
• Site Improvement: To analyze website usage, improve the functionality and user experience of our Site, and develop new products and services.
• Analytics: To understand how users interact with our Site and to measure the effectiveness of our marketing campaigns.
• Ad Targeting: To deliver targeted advertisements to you on our Site and other platforms based on your interests and browsing behavior.
• Security and Fraud Prevention: To protect our Site and customers from fraudulent transactions and unauthorized access.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your personal data with third-party service providers to help us operate our business and provide our services. These third parties include:

• Payment Processors: Such as Stripe, PayPal, or other secure payment gateways, to process your payments.
• Shipping Carriers: Such as USPS, UPS, FedEx, or DHL, to deliver your orders.
• Analytics Providers: Such as Google Analytics, to track and analyze website traffic and user behavior.
• Advertising Platforms: Such as Meta (Facebook, Instagram), TikTok, Snapchat, and Google Ads, to deliver targeted advertisements and measure campaign performance.
• Customer Support Platforms: To manage customer inquiries and support.
• Email Marketing Services: To send newsletters and promotional emails.

These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content and ads.

• What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
• Types of Cookies We Use:
  • Strictly Necessary Cookies: Essential for the operation of our Site, enabling core functionalities like security, network management, and accessibility.
  • Performance Cookies: Collect information about how visitors use our Site, such as which pages are visited most often, to help us improve its performance.
  • Functional Cookies: Allow our Site to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features.
  • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. These are often placed by advertising networks with our permission.
• Managing Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of our Site may not function properly.

6. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the purpose of processing. For example:

• Order Information: Retained for a period necessary to complete the transaction, process returns, and for tax and accounting purposes (typically 7 years).
• Marketing Data: Retained until you unsubscribe or withdraw your consent.
• Analytics Data: Retained for a period determined by the analytics provider (e.g., Google Analytics data is typically retained for 26 months).

When your personal data is no longer required, we will securely delete or anonymize it.

7. User Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data under certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data, particularly for direct marketing purposes.
• Right to Opt-Out of Sale (CCPA): If you are a California resident, you have the right to opt-out of the sale of your personal information. Noxpods does not sell personal information as defined by the CCPA.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy (COPPA Compliance)

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. If you believe that we might have any information from or about a child under 13, please contact us at support@noxpods.com.

9. Contact Information for Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Noxpods
Email: support@noxpods.com
Website: https://noxpods.com

10. How Policy Updates Are Communicated

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.